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If you`re a StarHub customer, there might come a time when you need to cancel your contract. This could be because you`re moving to another country, you`re not satisfied with the service, or you`ve found a better deal with another provider. Whatever the reason may be, canceling your StarHub contract is possible. However, it`s important to understand the terms and conditions of your contract before taking any action.

Firstly, it`s essential to note that StarHub has a minimum service period for all its plans. This means that you`ll need to fulfill this period before you can cancel your contract without incurring any penalty fees. The minimum service period ranges from 12 to 24 months, depending on the plan you`ve signed up for. If you cancel your contract before the minimum service period is up, you`ll be charged an early termination fee. This fee can range from a few hundred dollars to as much as the remaining value of your contract, so it`s important to check the terms and conditions carefully.

Additionally, StarHub requires customers to provide a notice period before canceling their contract. This is typically 30 days, and it means that you`ll need to inform StarHub at least 30 days before you want your contract to be terminated. Failure to provide this notice period can result in additional fees or charges.

If you`re canceling your StarHub contract because you`re moving to another country, you may be able to avoid the early termination fee. StarHub offers a relocation service that allows you to transfer your contract to another address within Singapore. This means you can keep your existing plan and avoid any additional fees, as long as you fulfill the minimum service period.

To cancel your StarHub contract, you can either do it online or visit one of their customer service centers. If you`re canceling online, you`ll need to log in to your StarHub account and follow the instructions provided. If you prefer to visit a customer service center, you`ll need to bring along your identification documents, your account information, and any relevant contract documents.

In conclusion, canceling your StarHub contract is possible, but it`s essential to understand the terms and conditions before taking any action. Make sure you fulfill the minimum service period, provide the required notice period, and check for any additional fees or charges before canceling your contract. If you`re not sure about the process, reach out to StarHub`s customer service team for assistance.